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Manager of Product Management (Small Business)

Mastercard · New York, United States

External listingfull-timeabout 1 month ago

About The Role

Join Mastercard as the Manager of Product Management for Small Business. In this strategic role, you will lead the development and execution of the SME Services strategy in the Americas region, driving revenue growth and expanding monetizable offerings. You will collaborate cross-functionally with various teams, strengthen portfolio performance, and build strong relationships with customers and partners. A strong understanding of the payments industry and prior people management experience are preferred.

  • Lead the development and execution of the SME Services strategy across the Americas, expanding existing offerings and identifying new monetizable opportunities.
  • Build and execute the go-to-market approach for SME Services, including segmentation, value proposition, packaging, pricing, and channel strategy to drive adoption and revenue growth.
  • Partner cross-functionally with Product, Sales, Delivery, Studios, Analytics, and account teams to develop the SME services roadmap, pilot new solutions, and ensure strong post-sale execution and client outcomes.
  • Certifications: Relevant industry certifications preferred
  • Industry/Technical: Strong understanding of the payments industry and Commercial New Payment Flows; ability to leverage payments technology and innovation to solve client problems; strong financial and business acumen
  • Leadership & Collaboration: Prior people management or team leadership experience preferred; strong consultative problem-solving skills; effective executive communication and stakeholder management; comfort operating in highly matrixed, cross-functional settings
  • Experience: Proven experience in strategy, go-to-market execution, or launching scalable products/services with commercial impact across complex, multi-market environments
  • Availability to be in the office 3 times per week
  • Demonstrated ability to manage initiatives and influence outcomes against ambitious growth targets
  • Education: Bachelor’s degree required; advanced degree preferred

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