Senior Specialist (Product Experience Design)

Join Mastercard's Services New Product Development team as a Senior Specialist in Product Experience Design. In this role, you will drive innovation in B2B and B2B2C digital products, collaborating with cross-functional teams to develop user-centered solutions for complex business challenges. You will design proof-of-concepts and minimum viable products, conduct user research, and ensure designs reflect the diversity of needs for a global user base. Enjoy benefits such as a gym membership, pension plan, share purchase options, and work-from-home opportunities.

• Collaborate with cross-functional teams to rapidly iterate on B2B and B2B2C data product concepts, prototypes, and MVPs.
• Design Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping.
• Conduct user research or assist technical experiments to validate desirability, usability, and feasibility of net new data product concepts.
• World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other
• Empathetic champion of the user
• Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility
• Experience working/multi-tasking in a fast-paced environment
• Demonstrable knowledge of usability best practices
• Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience
• Passionate about the possibility of data driven experiences
• Over 2 years of experience working in a world-class CX team
• Visual Design
• UX Research
• Data Visualization