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Vice President of Product Management (Rewards, Enterprise Loyalty)

Mastercard · Toronto, Canada

External listingfull-time21 days ago

About The Role

Join Mastercard's Loyalty team as the Vice President of Product Management for Enterprise Loyalty. In this critical leadership role, you will shape the strategic direction for Mastercard's Enterprise Loyalty capabilities globally, define investment priorities, and lead the go-to-market approach. You will drive a client-first, data-informed culture across the rewards portfolio, continuously improving client value, customer experience, and business performance. The ideal candidate will have deep loyalty and rewards expertise, strong commercial judgment, and the ability to build and motivate high-performing teams.

  • Definir y liderar la estrategia de producto global para las capacidades de lealtad empresarial de Mastercard, con responsabilidad clara por las prioridades de crecimiento y el impacto comercial.
  • Traducir las oportunidades del mercado, las necesidades del cliente y las dinámicas competitivas en una estrategia de cartera enfocada, prioridades de hoja de ruta, modelos comerciales y planes de ejecución.
  • Construir, entrenar y desarrollar un equipo de producto sólido, estableciendo prioridades claras, proporcionando retroalimentación regular y creando oportunidades de crecimiento.
  • The ideal candidate will combine deep loyalty and rewards expertise with strong commercial judgment, client management, disciplined product leadership, and the ability to build and motivate high-performing teams
  • Strong commercial acumen, with experience shaping value propositions, pricing inputs, business cases, partner models, and revenue opportunities
  • Demonstrated ability to build trusted relationships with clients, partners, regional teams, and internal business units
  • Strong understanding of how to launch, position, enable, and scale products through sales, regional, marketing, delivery, and client-facing teams
  • Demonstrated ability to define a clear product vision, translate it into a focused roadmap, and deliver measurable growth outcomes across markets and stakeholders
  • Proven success leading product strategy, commercialization, and go-to-market execution across complex enterprise environments
  • Strong people management skills, including the ability to hire, coach, develop, motivate, and retain high-performing talent
  • Global mindset and experience working across markets, client segments, and regulatory or operational environments
  • Extensive experience in loyalty, rewards, customer engagement, digital commerce, or adjacent product environments
  • Executive presence and communication skills, with the ability to craft clear narratives, influence senior stakeholders, and drive decisions
  • Proven leadership style that creates clarity, accountability, inclusion, and engagement across teams
  • Ability to operate effectively in ambiguity, connect market signals and client needs into scalable solutions, and make decisions using data, client input, and commercial judgment

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