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MA
Senior Engineering Manager
Magical · Toronto, Canada
About The Role
Join Magical as a Senior Engineering Manager, where you will lead a team of up to 12 engineers in building and operating critical parts of our AI platform. This is a deeply technical, product-minded role that requires a strong focus on execution, technical decisions, and cross-functional collaboration. You will have the opportunity to shape the team, technical foundation, and operating culture during a period of rapid growth.
- Lead a team of up to 12 engineers in building and operating critical parts of Magical’s AI platform, ensuring high execution standards and technical excellence.
- Set a high bar for execution, develop engineers, drive technical decisions, and work closely with Product, Design, Deployment, and GTM to translate product and customer problems into executable technical plans.
- Create an environment where engineers have high autonomy, clear accountability, and room to grow, while also being responsible for hiring, onboarding, coaching, and retaining exceptional engineers.
- A track record of developing engineers, addressing performance issues directly, and raising the talent bar
- Familiarity with enterprise security and healthcare trust requirements, including HIPAA, SOC 2, PHI, permissions, auditability, logging, and data access
- Experience turning broad objectives into clear ownership, technical plans, and measurable outcomes
- Low ego, high standards, direct communication, and founder-level urgency
- Meaningful experience with LLMs, agents, evals, orchestration, model behavior, or other production AI systems
- Experience leading a high-performing engineering team through an ambiguous, fast-growing stage
- Strong technical judgment in production software systems, architecture, reliability, and operational excellence
- Strong product judgment and an instinct for balancing speed, quality, scalability, and customer impact
- The ability to earn the respect of strong engineers without needing to make every technical decision yourself
- Comfort operating close to customers and understanding the real-world consequences of engineering decisions
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