Staff Software Engineer

Join Magical as a Staff Software Engineer, where you'll shape the technical direction of our AI agent systems. You'll drive product delivery, elevate engineering standards, mentor peers, and stay hands-on with the code. Your work will involve transforming messy customer inputs into robust automations, focusing on runtime reliability, workflow pathways, evaluations, and specialized agents for repeatable healthcare workflows. You'll also lead ambiguous backend and full-stack projects, improve engineering practices, and mentor teammates.

• Shape the technical direction of Magical’s AI agent systems, driving product delivery and elevating engineering standards.
• Transform messy customer inputs into robust automations, building systems that draft workflows, test them, catch failures, and suggest improvements.
• Lead ambiguous backend and full-stack projects that materially advance the product, improving engineering practices through better architecture and faster feedback loops.
• You have experience integrating AI tools into your workflow and experiment with unconventional solutions
• You have 8+ years of software development experience
• You elevate engineers around you while staying close to the code
• You bring strong systems design instincts: distributed systems, databases, APIs, queues, asynchronous workflows, and observability
• You’ve led complex backend or platform projects with real production impact
• You turn ambiguous product goals into clear, executable technical direction
• You possess high agency, strong ownership, and excel at prioritizing what matters
• Prior experience in healthcare operations or revenue cycle management
• Experience integrating LLMs or AI models into production backend systems
• Background in event-driven architectures, workflow engines, observability, or runtime reliability
• Experience building agentic products or agent-based workflows
• Experience with platform, infrastructure, or workflow systems at scale