Deal Desk Strategist (EMEA)

Join our team as a Deal Desk Strategist (EMEA) and play a crucial role in leading the Deal Desk function, ensuring the seamless and profitable execution of complex, high-value transactions. You will provide strategic leadership and guidance to sales leadership and Account Executives, serve as a primary escalation point for pricing exceptions and commercial risks, and act as a trusted business partner to Sales Directors/VPs, Finance, Legal, and Executive leadership. Additionally, you will own and drive the continuous improvement roadmap for the Configure, Price, Quote (CPQ) system and related commercial tools, develop and execute a comprehensive Global Enablement Program for the sales organization, and track, analyze, and report on key deal metrics.

• Provide strategic leadership and guidance to sales leadership and Account Executives on complex, high-value, and non-standard deals.
• Serve as a primary escalation point for all pricing exceptions, non-standard terms, and commercial risks, exercising management-level approval authority on CPQ quotes.
• Own and drive the continuous improvement roadmap for the Configure, Price, Quote (CPQ) system and related commercial tools.
• Experience: Minimum of 7+ years in Deal Desk, Revenue Operations, or Finance, with at least 2 years of experience leading or managing a Deal Desk function in a high-growth, global SaaS environment
• Leadership & Communication: Exceptional written and verbal communication skills, with a proven ability to simplify complex financial and legal concepts for sales and executive audiences. Demonstrated track record of leading cross-functional projects and driving alignment among competing priorities (Sales, Legal, Finance)
• Technical Proficiency: Advanced skills in Salesforce and deep, hands-on administrative or ownership experience with a leading CPQ platform (e.g., Salesforce CPQ, Apptus, Zuora). Proven ability to leverage data modeling and analytics to drive commercial decisions
• Commercial Acumen: Deep, demonstrated expertise in SaaS models, including the impact of various deal structures (subscription vs. usage, multi-year vs. annual, upfront vs. deferred billing) on key financial metrics like ARR, NRR, and Gross Margin
• Education: Bachelor’s degree in Business, Finance, Accounting, or a related quantitative field is required. An MBA or advanced professional certification is a strong asset
• Domain Expertise: Expert-level understanding of SaaS business models, licensing/pricing strategies, and complex revenue recognition principles (ASC 606). Prior experience in the Identity Governance and Administration (IGA) sector is highly preferred
• If you are a resourceful problem-solver who thrives on optimizing complex commercial arrangements and is ready to play a crucial, leadership role in scaling our high-growth SaaS business, we need you now