Lead Analyst (People Analytics)

Join ServiceTitan as a Lead Analyst in People Analytics. In this role, you will be the operational backbone of the People Insights & Analytics (PIA) team, managing the Visier platform, building self-service dashboards, supporting data pipelines, and ensuring data accuracy. You will collaborate with cross-functional teams and contribute to analytics and insight generation. Enjoy benefits such as flexible time off, fully paid medical coverage, and a 401(k) match.

• Assurer l'administration de la plateforme Visier, y compris la gestion des indicateurs, la configuration et l'organisation du contenu.
• Construire et maintenir des tableaux de bord et des rapports en libre-service dans Visier, en suivant les directives établies.
• Collaborer avec les équipes interfonctionnelles pour le développement de l'intégration des données, le développement des pipelines et les améliorations de la plateforme.
• Experience managing projects from end to end with the ability to translate business requirements into effective solutions
• Exceptional interpersonal skills (verbal, written, and presentation), with the ability to interface effectively with all levels of an organization and build strong relationships
• Progressive experience with implementing self-service dashboards and driving user adoption
• 5+ years of experience in a quantitative or analytics role, building data visualizations, business intelligence solutions, and generating actionable insights, preferably in a People/HR team
• Advanced visualization skills with the ability to tell a compelling story with data
• Proficiency with SQL, Python/R, and ETL pipelines
• Strong business acumen, exceptional problem-solving skills, and proven stakeholder management experience
• 3+ years of experience developing within BI/Analytics/Statistical modeling tools such as Visier, OneModel, Workday Prism, Tableau, or similar analytics platforms. Visier experience is highly preferred
• Knowledge of data governance best practices and experience implementing strong security and data governance systems
• Self-starter with a high level of discretion with highly sensitive/confidential data
• Bachelor’s Degree in a related field (e.g. Computer Science, Business Analytics, Statistics, I/O Psychology)
• Master’s degree in a related field
• Experience with Visier
• Working knowledge of Workday HCM
• Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us