Product Manager (AI Quality)

Join Glean as a Product Manager for Glean Model Hub, where you will evaluate LLM models, define the roadmap for Glean's LLM portfolio, and manage relationships with inference and model providers. You will also drive customer enablement and upgrade adoption for the latest LLMs and LLM-native capabilities. This role requires a strong technical background, experience with UX and API-driven products, and a proven track record in product management at SaaS companies.

• Evaluating LLM models and defining the roadmap for growing Glean’s LLM portfolio.
• Managing relationships with inference and model providers, and determining product strategy for allowing customers to experiment with different LLMs.
• Owning projections of LLM usage, cost, and capacity planning while driving customer enablement and their upgrade adoption journey for the latest LLMs.
• Having built or worked with LLMs for at-scale products is a major plus
• You are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey
• You have a strong technical background and experience with both UX and API driven products and 3rd party product partnerships
• You have a proven track record of taking ownership, taking initiative, and delivering results
• You have a learning and growth mindset
• You collaborate effectively with cross-functional partners
• You are mission-first and understand that your success is measured by your product and team’s success
• You are an excellent written and verbal communicator
• You have 4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform capabilities