Product Owner

Join MSX International, a global leader in automotive solutions. As a Digital Product Analyst, you will bridge raw digital data and actionable product strategy, measuring the performance of our digital customer experiences and identifying opportunities for improvement. You will work closely with product owners, engineering, and product teams to define success metrics, perform behavioral analysis, and deliver insights that influence the product roadmap.

• Definir y rastrear el éxito de las características digitales, colaborando con los Product Owners para establecer KPIs y métricas de éxito.
• Utilizar herramientas de análisis de productos para realizar análisis profundos sobre los viajes de los usuarios, los patrones de retención y los embudos de conversión.
• Colaborar con los equipos de ingeniería y producto para garantizar una recopilación de datos robusta, definiendo los requisitos de etiquetado y la lógica de instrumentación.
• Technical background with ability to quickly understand a specific domain and identify the trends and opportunities in that space.
• Excellent analytical, interpersonal, and communication skills; ability to adapt communication style based on the audience.
• Thrive in environments where there is a lot of ambiguity, and you have the opportunity to add order
• Experienced at building strong working relationships, influencing teams to take action and earning the trust of senior stakeholders.
• Experience with Commercial/Fleet Operations are a plus.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to MSX International, we encourage you to apply!

## Additional Information

Bachelor's degree or a combination of education and equivalent experience.

• 3+ years of experience in Product Analytics, Digital Analytics, or Data Science, specifically focused on user behavior and digital product performance.
• Advanced SQL skills: Proficiency in writing complex queries, joining disparate datasets, and performing data validation within environments like BigQuery or similar cloud warehouses.
• Product Analytics Tooling: Hands-on experience with Amplitude, Mixpanel, Heap, or Google Analytics 4 to track event-based user behavior.
• Analytical Mindset: Strong ability to move beyond "what" the data says to "why" it matters and "what" the business should do next.

**Even better, you may have...**

• Product Management Perspective: Experience working within a Product Management framework or a "Product-Led" organization is a significant plus.
• Data Visualization: Experience building automated dashboards in Power BI, Tableau, or Looker to democratize data for non-technical stakeholders.
• Project Management: Familiarity with JIRA, Rally, or similar Agile project management tools.
• Domain Expertise: Experience in Automotive Customer Service, Dealership Operations, or Vehicle Servicing (knowledge of how customers book and receive vehicle maintenance).
• Communication: Excellent interpersonal skills with the ability to adapt your communication style for technical engineers and non-technical senior leadership.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.