Remote District Manager Parts Service

Join MSX International, a global leader in providing innovative solutions and services to the automotive industry. As a Remote District Manager Parts Service, you will work with dealerships to enhance customer experience, increase efficiency, and maximize parts inventory. You will have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of making a measurable impact for dealers and customers.

• Establish and maintain relationships with assigned dealerships to achieve common goals and enhance customer experience.
• Evaluate the dealership’s service customer experience and assist in continuous improvements to build customer loyalty.
• Consult with dealerships on how to grow their fixed operations and maximize the OEM Parts program to achieve sales objectives.
• Confident and skilled communicator. Ability to establish rapport with others by initiating and leading conversations to make others feel comfortable. An active listener with exception verbal and written communication skills.
• Experience in delivering data-driven presentations to all levels of dealership management
• Previous customer service experience. Is creative in problem resolution and demonstrates the ability to think “out of the box”, makes it a priority to solve the customer issues.
• Analytical mindset. Understanding of metrics and reports and the story they tell.
• Natural teaching approach—always looking for ways to make things better.
• Friendly and positive attitude with customers and co-workers.
• Ability to multi-task in a busy environment. Able to work independently and with other team members.
• Technology savvy. Ability to leverage technology to have purposeful and productive remote meetings.
• Proficiency at Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams)
• Passion to make a difference and succeed.

## Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.