Principal DevOps Engineer

Join Headspace, a leading mental health support platform, as a Principal DevOps Engineer. In this role, you will define and refine our cloud strategies, drive technical excellence, and ensure our infrastructure is efficient and poised for growth. You will also mentor staff and senior engineers, set organizational standards for cloud reliability, and serve as the senior solutions engineering authority for partner teams. This is an opportunity to make a meaningful impact on mental health support worldwide.

• Définir la vision technique à long terme de notre plateforme cloud, conseiller la direction sur la stratégie architecturale, les priorités d'investissement et les risques systémiques.
• Établir des normes organisationnelles pour la fiabilité du cloud, l'observabilité et l'excellence opérationnelle, y compris les cadres SLO/SLI, les pratiques de gestion des incidents et les outils de plateforme qui les sous-tendent.
• Servir d'autorité en ingénierie des solutions senior pour les équipes partenaires : traduire les exigences interfonctionnelles en stratégie de plateforme et conduire la priorisation des investissements dans l'expérience développeur.
• Proven solutions engineering partner and developer experience advocate: working across teams to discover needs, set priorities, and ship platform capabilities that reduce toil and improve engineering velocity
• Expert-level Terraform and IaC platform leadership: organizational module strategy, policy-as-code, and self-service provisioning standards that scale across teams with varying infrastructure maturity
• Expert AWS knowledge across compute (EC2, ECS, Lambda), networking (VPCs, Transit Gateway, Route 53, CloudFront), data (RDS, S3), and security (IAM, Secrets Manager, Systems Manager), with a track record of high-stakes architectural decisions
• Experience setting CI/CD governance models and delivery philosophy at an organizational level, defining the standards and self-service patterns that teams build on, not owning pipeline implementation directl
• Executive-level communicator: able to translate infrastructure risk and platform strategy into business-aligned narratives for Director and VP audiences, and drive alignment without formal authority
• Ability to translate business goals and organizational risk into multi-year platform roadmaps, sequencing initiatives by strategic impact and building the case for long-horizon technical investment
• Track record of mentoring Staff and Senior engineers, setting org-wide engineering standards, and building a culture of technical accountability and documentation rigor
• Bachelor’s Degree in Computer Science, Engineering, or equivalent
• 8+ years of cloud platform or infrastructure engineering experience with demonstrated org-level technical impact
• Deep expertise in cloud reliability and operational excellence: SLO/SLI design, centralized observability, alerting strategy, and incident lifecycle management at production scale
• Experience with healthcare