Senior Engineering Manager (Retailer Platform)

Join Instacart as a Senior Engineering Manager for the Enterprise Foundations team. In this role, you will lead a team of ~12 engineers and drive the architectural and integration work that allows Instacart's Retailer Platform to scale across the world's largest grocers. You will set the unifying technical thesis for the team, drive consolidation work, and partner with various teams to broker architectural and prioritization trade-offs. The ideal candidate will have 8+ years of software engineering experience, including 3+ years managing engineering teams, and a background in commerce platforms or omnichannel retail.

• Lead and manage a team of ~12 engineers, setting clear architectural and execution direction, developing talent, and fostering a culture of ownership and continuous improvement.
• Drive the consolidation of bespoke retailer-vertical services onto unified Instacart platform rails, ensuring related workstreams converge on shared solutions.
• Partner with ML and Data Engineering on long-term enterprise data platform compliance for our ML systems, ensuring per-retailer model training has the data, signals, and isolation it needs.
• Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
• Proven cross-functional leadership influencing outcomes across multiple engineering and product organizations, including comfort using structured escalation to unblock multi-team initiatives
• Demonstrated success operating in ambiguous, high-growth environments where partner roadmaps, product coverage, and integration commitments are still maturing — with a track record of driving clarity and forward motion through that ambiguity
• Technical proficiency in distributed systems, API/SDK design, and cloud infrastructure (e.g., AWS or GCP)
• Experience leading multi-team architectural transitions such as consolidation, replatforming, multi-tenancy, or data isolation inside an established business with real customers and revenue
• 8+ years of software engineering experience, including 3+ years managing engineering teams delivering platform or infrastructure products in a B2B or enterprise context
• Experience leading teams of 10+ engineers, including hiring, performance management, and career development of senior individual contributors
• Direct domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technology
• Track record of building multi-tenant platforms serving multiple internal or external customers, with per-tenant configuration, isolation, and extensibility requirements
• Experience partnering with ML and Data Engineering teams on data platform compliance, model training infrastructure, or data isolation initiatives
• Experience leading other engineering managers and growing two-layer organizations
• Background scaling enterprise integrations and managing partner-facing technical relationships across product, engineering, and customer-facing functions