Senior Product Manager (Artificial Intelligence)

Join Instacart's AI team as a Senior Product Manager, where you will lead the vision, roadmap, and go-to-market strategy for new agentic AI capabilities. You will work closely with engineering, data science, sales, and marketing to deliver impactful solutions that improve financial outcomes for retailers and CPGs. This role requires a strong background in product management, AI/ML products, and enterprise software.

• Posséder la vision, la stratégie et la feuille de route pour les solutions d'IA agentique qui réduisent les ruptures de stock, le vol et le gaspillage, et améliorent l'utilisation de la fulfillment pour les détaillants et les CPG.
• Travailler à rebours à partir des résultats clients pour rédiger des déclarations de problème claires, des PRD et des indicateurs de succès ; prioriser sans relâche pour livrer v0, itérer vers v1 et mettre à l'échelle les fonctionnalités prouvées.
• Diriger la découverte avec les clients ; concevoir des pilotes et des points de preuve ; collaborer avec les ventes et le marketing sur la mise sur le marché, la tarification et l'emballage, l'habilitation et les études de cas qui génèrent des revenus.
• Experience leading cross-functional execution with engineering, data science, design, sales, and marketing to launch and scale products
• Exceptional written and verbal communication skills; able to translate technical concepts for commercial audiences and commercial concepts for technical audiences
• Hands-on data proficiency, including the ability to query or analyze large datasets (e.g., SQL or equivalent) and evaluate data quality, model performance, and signal reliability
• Proven record shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes (e.g., margin improvement, cost reduction, or productivity gains)
• Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences
• Bachelor’s degree in a technical, quantitative, or business field (e.g., Computer Science, Engineering, Mathematics, Economics) or equivalent practical experience
• 6+ years of product management experience building B2B or enterprise software, including 3+ years delivering AI/ML-powered products from concept through GA
• Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes
• If you thrive in ambiguity, love turning complex data and workflows into simple, outcome-driven products, and want to shape how AI transforms retail operations, this role is for you
• Experience in grocery, retail, or supply chain with familiarity in store operations, inventory management, and key margin levers
• Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation/guardrail practices
• Background with demand forecasting, replenishment, or inventory optimization products and metrics (e.g., OSA, service level, shrink)
• Familiarity with the retail tech stack, including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations
• Experience displacing incumbents or winning competitive takeouts in enterprise accounts
• Early-career experience in management consulting, solutions architecture, or business analytics; comfortable running diagnostics and leading with financial outcomes