Senior Product Manager (Retailer Platform)

Join Instacart as a Senior Product Manager for our Retailer Platform. In this dynamic role, you will be responsible for shaping the long-term vision, strategy, and roadmap for site theming and content management. You will work closely with design and engineering teams to build tools that serve both internal product teams and retailers. Additionally, you will represent Instacart externally to the world's largest retailers and drive cross-functional alignment on complex retailer requirements. The ideal candidate will have 8+ years of B2B product management experience, strong leadership skills, and a proven ability to build trust with executives.

• Own the long-term vision, strategy, and roadmap for site theming and content management, including the tools that let retailers control their ecommerce experience.
• Build a centralized platform where retailers configure and manage the visual representation of their sites, including navigation, typography, and design system components.
• Shape the long-term vision for how AI can augment page editing and merchandising workflows, turning future capability into a near-term product strategy.
• A) Build trust with external customers
• 2+ years of direct involvement with sales or consulting and customer discovery with senior executives
• Strong leadership skills — able to guide large, multidisciplinary teams toward shared outcomes across Product, Engineering, Data, Design, and GTM
• Strong experience operating at the intersection of product and go-to-market, working closely with enterprise sales, marketing, and customer success
• Proven ability to build trust with executives, internally and externally
• B) Identify needs and craft complex platform solutions
• Fluent in both product intuition and data: able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact
• 8+ years of B2B product management or similar experience, 3+ in ecommerce / retail technology
• Strong product vision and communication skills — able to envision how grocery and e-commerce will evolve over the next three years, translate near-term asks into scalable platform offerings, and layer in emerging technologies to go beyond incremental improvements
• C) Rally internal teams to make high-stakes tradeoffs under ambiguity and tight deadlines
• Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity
• Proven customer and product strategy ability:
• Experience in creative tools, content management systems, or site building in a B2B context