Product Design Director (Growth)

Join Chime, a leading financial technology company, as a Product Design Director. In this highly visible leadership role, you will lead the Growth Design organization and shape how millions of people discover, join, and engage with our products. You will partner closely with cross-functional teams to identify opportunities, launch experiments, and scale experiences that create measurable impact. You will also help define what an AI-native growth organization looks like and foster a culture of human-centered design, data-driven decision-making, and AI-enabled workflows.

• Lead and inspire a team of product designers focused on acquisition, onboarding, activation, engagement, and retention experiences.
• Define and drive the design vision for Growth, ensuring alignment with company objectives and long-term member value.
• Champion the use of AI throughout the design process, from research synthesis and insight generation to content creation, prototyping, and experimentation.
• If you're energized by building high-performing teams, solving ambiguous growth challenges, and reimagining how design organizations operate in the age of AI, we'd love to hear from you
• Significant experience leading and scaling product design teams in consumer technology companies
• Exceptional ability to use qualitative and quantitative insights to inform decision-making and prioritize opportunities
• Strong understanding of emerging AI capabilities and how they can be applied to personalization, growth, engagement, and product innovation
• Experience designing and scaling experimentation programs, including hypothesis development, test design, measurement frameworks, and interpretation of results
• Deep expertise in acquisition, onboarding, activation, engagement, retention, or monetization experiences
• Excellent communication, storytelling, and leadership skills that inspire teams and drive alignment across functions
• A systems-thinking mindset with the ability to navigate ambiguity, connect near-term wins to long-term strategy, and influence across organizational boundaries
• Strong experience partnering with Product, Engineering, Data Science, and executive stakeholders to define strategy and deliver impact
• A proven track record driving measurable business outcomes through growth, experimentation, and customer-centered design
• Demonstrated success leveraging AI technologies to improve product experiences, accelerate experimentation, or transform team workflows