Program Manager (OMX SOTO)

Join Chime, a leading financial technology company, as a Program Manager in our Strategic Operations and Transformation Office (SOTO). In this role, you will lead high-priority strategic initiatives, drive accountability, and deliver measurable business impact. You will work closely with cross-functional teams and senior leaders to solve complex operational challenges and continuously improve how we execute at scale.

• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership.
• Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight.
• Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities.
• Strong analytical and problem-solving skills, including experience using Looker, Tableau, Power BI, or similar tools to inform decisions and measure business outcomes
• Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization
• 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field
• An ownership mindset with the ability to independently identify challenges, proactively manage risks, and execute with minimal guidance in fast-paced environments
• Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution
• Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority
• Experience identifying and implementing AI, automation, and scalable process improvements that increase operational efficiency and enable teams to focus on the work that matters most