About The Role

Join Sentry's Revenue Operations team as a Deal Desk Manager. In this role, you will handle end-to-end processing of deals, become an expert in our CPQ system and Salesforce integration, and help design and implement self-service guardrails and automation. You will also build and maintain deal desk playbooks, support pricing updates, and identify patterns across deal data. This is an opportunity to grow into a deep operator and systems thinker.

End-to-end processing of deals, including quote creation, discount review, order form generation, and approval routing.
Partnering with the Senior Deal Desk Manager to ensure coverage across the full deal portfolio and to drive improvements in the CPQ system and Salesforce integration.
Designing and implementing self-service guardrails and automation that reduce the volume of deals requiring manual Deal Desk intervention.
Strong analytical instincts, you can build a model or a report to answer a question, and you know which questions are worth asking
Experience using AI tooling (Copilot, ChatGPT, or purpose-built RevOps tools) to accelerate deal review, summarization, or exception routing
Experience handling the full deal lifecycle: quoting, redlines, order forms, and booking
Comfortable in Salesforce; you know your way around objects, fields, and reports, and you can have a productive conversation with a Salesforce admin about what needs to change
Hands-on experience with CPQ tools (Dealhub, Salesforce CPQ, MonetizeNow or similar) and a clear understanding of how quoting logic, product catalogs, and approval workflows are configured
5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a closely related function at a B2B SaaS company
A demonstrated habit of improving the processes you inherit, not just executing them
Familiarity with SaaS pricing models including usage-based, ramped, or multi-product structures
Experience supporting both new business and renewal motions with an understanding of why clean separation of roles matters

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