Senior Technical Program Manager

Join Sentry as a Senior Technical Program Manager, where you'll own the end of the EPD pipeline, from feature completion to successful customer delivery. You'll define the launch standard, manage feature flag and cohort strategy, orchestrate cross-functional readiness, keep stakeholders informed, and continuously improve the launch process. This role requires strong communication skills, a builder mindset, data and analytics instincts, prioritization skills, and proven ability to drive alignment across multiple teams.

• Definir el estándar de lanzamiento: Establecer lo que significa un gran lanzamiento de producto en Sentry, incluyendo las puertas, los manuales, los derechos de decisión y los rituales.
• Ser el coordinador central que asegura que Ingeniería, Producto, Legal, Marketing, GTM y Ventas estén alineados y listos antes de que se envíe cualquier cosa.
• Construir la capa de visibilidad (tableros, informes de lanzamiento, actualizaciones de estado) que mantiene informados a los interesados sin abrumarlos.
• Care deeply about the customer experience of receiving new software, not just whether it shipped, but whether it landed well
• Use data to diagnose problems and measure progress. You're comfortable pulling and interpreting analytics to understand what's working and what isn't
• Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it
• Are energized by cross-functional complexity and have a gift for aligning people across Engineering, Product, Legal, Marketing, GTM, and Sales without formal authority
• Want to own something meaningful: not just run a process someone else designed, but define what great looks like and build toward it
• Sharp written communication: you write crisp launch briefs, clear escalations, and process docs that people actually read and reference
• A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck
• Strong data and analytics instincts: you use metrics to understand release health, customer adoption, and process quality, not just to report status
• Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving
• Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority
• 5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination