Senior Director of Product Management (Health Plans)

Join our team as a Senior Director of Product Management for Health Plans. In this role, you will lead product strategy, business discovery, and requirements development for complex health plan and benefits-product initiatives. You will serve as a senior partner to clients, business leaders, and cross-functional product teams, translating healthcare, regulatory, and client needs into clear business outcomes and actionable requirements. You will also lead the Health Plans Product function, establish effective operating practices, and ensure that initiatives are well defined, appropriately prioritized, and aligned with broader business and member-experience goals.

• Lead the Health Plans Product function, including its strategy, operating model, priorities, and ways of working.
• Identify patterns across complex client, market, and regulatory needs and partner with product leadership to inform effective, sustainable solutions.
• Serve as a senior product-strategy partner for health plan, regulatory, and benefits-product opportunities.
• Proven ability to communicate effectively with executive, client, product, technology, operational, legal, and compliance audiences
• Strong knowledge of product discovery, requirements governance, traceability, scope management, prioritization, and change control
• Demonstrated success working with complex healthcare organizations, benefits stakeholders, or regulated-industry clients
• 10+ years of experience in product management, product strategy, healthcare solutions, business requirements, benefits administration, or a related field
• Demonstrated ability to separate business needs and outcomes from product and technical solutions
• Experience translating regulatory, contractual, operational, and client needs into clear business outcomes and requirements
• Bachelor’s degree or equivalent relevant experience
• Significant experience leading product, product strategy, discovery, or requirements teams in healthcare, benefits, or another regulated industry
• Experience leading senior client relationships and complex cross-functional decision-making
• Experience building or improving product strategy, intake, discovery, or business-requirements practices
• Strong understanding of health plan or benefits-related capabilities, which may include benefit design, eligibility, enrollment, claims or benefit administration, member communications, reporting, data exchange, and operations
• Strong people-leadership skills, including the ability to develop talent, establish accountability, and lead through influence
• Experience supporting large, complex, or highly regulated benefit programs
• Experience with regulated health plan or benefits products
• Experience working across multiple clients, markets, or regulatory environments
• Experience identifying patterns across business needs and informing sustainable product solutions
• Experience leading initiatives that span product, technology, operations, legal, compliance, and client-facing teams