Account Manager (Paid Social)

Join Kargo, a leading mobile advertising technology company, as an Account Manager in our Customer Success team. In this role, you will manage customers' performance marketing on social media, analyze performance data, and provide optimization insights. You will work closely with the account director and other team members to drive revenue and conversions for our retail, e-commerce, and travel customers.

• Support Account Directors with campaign & account management duties, analyze performance, and create custom reporting.
• Create, edit, optimize, and scale social media campaigns based on complex performance trends.
• Communicate effectively with stakeholders on performance, measurement, testing plans, and creative opportunities.
• Effective communication skills, both written and verbal, with considerable attention to detail
• Understanding & experience with performance marketing goals & methods – ROAS, omnichannel strategies, etc
• Self-sufficient & proactive approach to identifying and solving issues
• Experience running dynamic catalog based ads on social channels
• Good knowledge around Instagram, Pinterest, TikTok, and Snapchat performance marketing is a plus
• 2-3 years of paid Facebook advertising & campaign management experience
• Ability to thrive in a dynamic, fast paced startup environment
• Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
• Substantial analytical & spreadsheet/Excel skills
• Experience with 3rd party social platforms (especially Kargo Commerce) is a plus
• Builds reporting that tells a clear story, not just a data dump — connecting numbers to decisions
• Digs into performance data independently to identify trends, anomalies, and opportunities before clients raise them
• Holds a high bar for consistency and accuracy, especially under deadline pressure
• Treats client accounts as their own business — proactively managing risks, flagging issues early, and following through without being chased
• Writes and speaks with enough precision that internal teams and clients are never left guessing
• Communicates performance, testing plans, and recommendations to client stakeholders in a way that is direct, credible, and easy to act on