Launch Manager (Navan Premier)

Join Navan as a Launch Manager for our strategic Premier clients. You will lead the end-to-end migration experience from Reed & Mackay to Navan, serving as a trusted advisor to senior stakeholders and collaborating with cross-functional teams. This role offers the opportunity to shape our playbook and influence product design. Benefits include parental leave, healthcare, flexible vacation, and more.

• Lead complex migrations from Reed & Mackay to Navan Premier, managing all workstreams, project plans, and timelines.
• Serve as a trusted advisor to senior stakeholders, maintaining high-quality communication and holding executive presence.
• Design, develop, and deliver comprehensive change management and training programs to drive rapid end-user adoption.
• Expense & FinTech Exposure: Direct experience implementing or administering expense programs and/or corporate card programs
• Financial Systems: Understanding of month-end close processes, ideally with cloud-based ERPs (e.g., NetSuite, Sage Intacct, QuickBooks Online)
• Execution & Drive: A hyper-effective project manager who can dive into the weeds of complex data migration while remaining connected to macro business strategies
• Communication: Exceptional oral, written, and presentation skills; an ability to capture attention and explain complex technical concepts simply to diverse audiences
• Travel Domain Knowledge: Deep familiarity with corporate travel programs, including policy configuration, traveler profiles, approval workflows, reporting, and duty of care
• Problem Solving: A natural, inquisitive problem solver who uncovers solutions to suit client needs.
• Tools: Experience with Salesforce, Jira, or similar project management and CRM platforms is a plus
• Experience: 4+ years in enterprise SaaS implementation, account management, project management, or corporate travel program management