Launch Manager (Navan Premier)

Join Navan as a Launch Manager, where you'll lead the transition of our most strategic Premier clients from Reed & Mackay to Navan. You'll manage the end-to-end migration experience, serve as a trusted advisor to senior stakeholders, and collaborate cross-functionally to resolve migration-specific complexities. This role offers a unique opportunity to become a subject matter expert and influence product design. Benefits include parental leave, healthcare, flexible vacation, and more.

• Assurer la gestion complète des migrations complexes et personnalisées des clients de Reed & Mackay vers Navan Premier, en supervisant tous les aspects du projet, de la planification à la mise en œuvre.
• Servir de conseiller de confiance pour les parties prenantes senior, en maintenant une communication de haute qualité et en faisant preuve d'une présence exécutive.
• Collaborer avec des équipes interfonctionnelles pour résoudre les complexités spécifiques à la migration et influencer la feuille de route du produit de Navan.
• Travel Domain Knowledge: Deep familiarity with corporate travel programs, including policy configuration, traveler profiles, approval workflows, reporting, and duty of care
• Expense & FinTech Exposure: Direct experience implementing or administering expense programs and/or corporate card programs
• Financial Systems: Understanding of month-end close processes, ideally with cloud-based ERPs (e.g., NetSuite, Sage Intacct, QuickBooks Online)
• Experience: 4+ years in enterprise SaaS implementation, account management, project management, or corporate travel program management
• Travel: Willing and able to travel both domestically and internationally to visit customers and prospects (25%)
• Tools: Experience with Salesforce, Jira, or similar project management and CRM platforms is a plus
• Execution & Drive: A hyper-effective project manager who can dive into the weeds of complex data migration while remaining connected to macro business strategies
• Communication: Exceptional oral, written, and presentation skills; an ability to capture attention and explain complex technical concepts simply to diverse audiences
• Problem Solving: A natural, inquisitive problem solver who uncovers solutions to suit client needs.