Senior Manager of GTM Strategy and Operations

Join Navan as a Senior Manager of GTM Strategy and Operations. In this high-impact role, you will report to the CRO and be responsible for architecting and executing operational strategies that will impact Navan's global customer base. You will lead large-scale cross-functional projects, develop value engineering frameworks, engage with clients and stakeholders, launch scalable service offerings, drive account health and stabilization, and synthesize executive insights. This role requires strong analytical skills, project management expertise, and the ability to thrive in ambiguous environments.

• Lead large-scale cross-functional projects on behalf of the CRO, managing alignment across teams to unblock organizational bottlenecks.
• Develop, scale, and evolve a structured approach toward conducting business value assessments, enabling and working alongside front-line AMs to methodically prove ROI to complex clients.
• Engage directly with clients and internal stakeholders to understand, measure and track critical client value drivers and related competitive/industry benchmarks.
• Strong analytical skills, experience with leading SaaS tools (Salesforce, ThoughtSpot etc.) would be a plus
• Mastery of project management, organizational alignment, and driving cross-functional outcomes
• Highly proficient in applying AI to amplify daily output and strategic planning, with an established habit of continuous professional development to stay ahead of the AI technology curve
• Demonstrated ability to synthesize business, financial, and operational information into actionable insights
• Proven hands-on partnership with C-suite/CXO leaders in high-ownership organizations
• Proven ability to thrive in highly ambiguous environments, with a track record of building structure and clarity where daily priorities are fluid and no two days look the same. A self-starter mentality
• 5+ years of experience in top tier Management Consulting, Investment Banking, Corporate Strategy, high-growth tech, or a similar capacity