Vice President of Global Solutions Consulting & Professional Services
Navan · New York, United States
About The Role
Join Navan, a fast-growing B2B tech company, as the Vice President of Global Solutions Consulting & Professional Services. In this role, you will lead and optimize our enterprise post-sales delivery ecosystem, driving strategy and high-performance execution. You will work with our most important global customers, driving implementation and change management, and serving as the voice of the customer to inform our product vision and roadmap. You will also be responsible for defining and executing the long-term vision for a global Solutions Consulting, Professional Services, and Technical Integrations organization, leading financial transformation, strategic value engineering, and account retention.
- Architect Global Strategy: Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization.
- Drive Financial Transformation: Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-engineering complex business processes for clients.
- Strategic Value Engineering & Account Retention: Serve as the executive technical lead for Navan’s most complex and mature accounts, performing deep-dive re-configurations and leading "at-risk" interventions.
- Hyper-Growth B2B Tech Leadership: 8-10+ years of experience leading post-sales delivery, solutions consulting, implementations, or technical account management within high-growth, fast-paced SaaS, Fintech, or B2B enterprise software companies
- Operational Rigor: A proven track record of managing a global P&L and a 25+ person team, with the ability to build scalable processes that balance quality with high-velocity execution
- Fintech & Financial Fluency (Preferred): A deep understanding of the "Office of the CFO," including global expense management, multi-entity accounting, and the technical intricacies of fintech integrations
- Education: Bachelor’s degree in Business or Finance preferred; MBA or CPA is a significant plus
- Adaptability & Speed: Comfort navigating the ambiguity of a hyper-growth environment, thriving in quick decision-making cycles, and aligning with Navan’s fast-paced, user-centric culture
- Strategic Versatility: An executive who can "fly at multiple altitudes"—capable of presenting a multi-year vision while also diving into the weeds of frontline client needs
- Communication & Presence: Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners
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