Lead Business Analyst

Join our team as a Lead Business Analyst, where you'll work closely with Product and Engineering on all integration-related initiatives. You'll be responsible for high-quality discovery, scoping, and requirements, helping the team move faster without sacrificing quality or scalability. You'll collaborate with Product Managers, Engineers, and Delivery partners to turn ambiguous client requests into clear use cases and well-scoped integrations. Additionally, you'll help evolve our integration framework, templates, and runbooks, making this work more repeatable and less dependent on individual intuition.

• Lead discovery activities for new integrations and significant platform enhancements, partnering with Product Managers, Engineering Leads, and Architects to define scalable integration solutions.
• Translate business objectives into high-quality functional requirements and user stories that Engineering teams can confidently deliver against, driving consistency in how use cases are documented across the team.
• Provide day-to-day leadership and mentoring to a small team of Business Analysts, supporting their professional development and technical capability, and fostering a collaborative, high-performing team culture.
• Excellent discovery and stakeholder management skills, with the ability to turn ambiguity into clear, structured requirements
• Passionate about improving processes, standards and ways of working across teams
• Comfortable working within API- and data-driven environments (coding experience isn't required, but you understand technical concepts and constraints)
• Previous experience leading or mentoring Business Analysts, with a passion for developing people and improving team capability
• Strong written communication skills with experience producing documentation that engineers and stakeholders trust
• Significant experience as a Business Analyst working closely with Product and Engineering teams
• Confident facilitating workshops and influencing technical and business stakeholders at all levels
• Experience with data platforms, CDPs, CRM, or analytics tooling
• Experience working with third party vendors in the sports industry and their data (ticketing, food and beverage, merchandise, etc)
• Exposure to integration-heavy products or ecosystems
• Familiarity with client-facing discovery workshops