Senior / Staff Program Manager (Verification and Validation Operations)

Join Zoox, a cutting-edge autonomous vehicle company, as a Senior/Staff Program Manager. In this highly cross-functional role, you will lead and coordinate large-scale programs, drive operational efficiency initiatives, and champion the adoption of AI and data-driven tools within operations. You will also manage program timelines, resources, and deliverables, and create and maintain program documentation for senior leadership. This position offers a comprehensive benefits package, including paid parental leave, health insurance, and work-from-home opportunities.

• Lead and coordinate large-scale, highly cross-functional programs to drive measurable improvements in fleet efficiency and software quality.
• Own and drive operational efficiency initiatives that span multiple engineering, field service, and operations teams, identifying bottlenecks and unblocking downstream execution.
• Champion the adoption of AI and data-driven tools within operations, including building centralized, multi-source reporting systems that surface actionable intelligence.
• Proficient with modern AI tools and workflows (e.g., Gemini, Claude, MCP APIs, cloud-based coding environments) and actively applies them to drive operational efficiency and better decision-making
• 10+ years of program management experience, with a strong preference for backgrounds that blend technical depth with operational execution
• Bachelor's degree in Engineering, Operations Research, Operations Management, or a STEM field
• Deeply data-driven — not just tracking metrics but validating them, questioning outputs that don't add up, and pushing back when the data tells the wrong story
• Comfortable operating in ambiguity — able to structure undefined problems, build frameworks from scratch, and drive toward clarity
• Strong stakeholder management and communication skills across engineering, product, and operations audiences
• Demonstrated ability to lead large-scale, highly cross-functional programs with significant organizational impact
• Experience with vehicle testing, validation, or disengagement analysis
• PMP, PgMP, or equivalent certification
• MBA or Master's degree in a STEM field
• Experience in autonomous vehicles, aerospace, ride-hail, robotics, or fleet management
• Background in systems engineering, software development, or technical operations