Director of Solutions Engineering

Join GBG, a leading global technology company focused on identity verification, fraud prevention, and data intelligence. As the Director of Solutions Engineering, you will lead and mentor a high-performing team of Solutions Engineers across North America, driving technical excellence throughout the customer buying journey. You will partner closely with Sales leadership, establish best-in-class presales methodologies, and act as a trusted advisor on strategic enterprise opportunities. This is a hands-on leadership role that requires both strategic vision and active customer engagement.

• Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, accountability, and continuous growth.
• Drive the technical sales strategy across North America, guiding discovery, solution design, demonstrations, and customer evaluations.
• Establish and scale best-in-class presales methodologies, processes, and tools to improve consistency, efficiency, and customer outcomes.
• Ideal candidates bring a proven track record of leading high-performing presales teams, influencing executive stakeholders, and delivering results in a fast-paced, growth-oriented SaaS or technology environment
• Hands-on experience leveraging AI tools to increase productivity, enhance customer engagement, and drive more effective technical evaluations
• Strong ability to bridge the gap between customer challenges, business objectives, and technical solutions
• A leadership style rooted in coaching and mentorship, with a passion for helping individuals grow, succeed, and advance their careers
• Proven ability to recruit, develop, and retain top technical talent while building engaged, high-performing teams
• A proactive, ownership-driven mindset with a demonstrated ability to lead initiatives, solve problems, and deliver results in fast-paced environments
• Deep expertise in presales methodologies, frameworks, and best practices, with a track record of scaling processes that improve team performance and business outcomes
• Strong executive presence with exceptional communication and presentation skills, capable of translating complex technical concepts into compelling business value
• Experience in identity verification, fraud prevention, risk, data intelligence, cybersecurity, fintech, or adjacent technology markets is preferred but not required
• Proven success leading, coaching, and developing high-performing Presales or Solutions Engineering teams in a growth-oriented technology organization
• Ability to serve as a strategic advisor to both customers and internal stakeholders, influencing decisions at all levels of the organization