Technical Program Manager (Platform Integrations)

Join EnergyHub, a leading platform for managing distributed energy resources (DERs). As a Technical Program Manager, you will lead complex integrations with utility clients, ensuring on-time delivery of integration projects and championing the value of EnergyHub's platform APIs. You will work closely with internal stakeholders and external partners to ensure successful integrations and launches. This role offers a competitive salary, benefits, and the opportunity to work remotely or from our Brooklyn or Burlington office.

• Lead complex integrations with utility clients, ensuring on-time delivery of integration projects from requirements discovery to launch.
• Champion the value of EnergyHub’s platform APIs and integrations by conveying key use cases, benefits, and the overall integration process.
• Collaborate with internal stakeholders and external counterparts to ensure successful integrations and launches, coordinating efforts across cross-functional teams.
• We are looking for someone who can thrive in a fast-paced environment, can convey the value of integrations to our platform, and can manage scope and stakeholders in ensuring those integrations succeed
• Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews
• Experience with cloud-based SaaS products
• Experience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR)
• Experience with REST API architecture, status codes, authentication
• Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change
• A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources
• Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles
• Energy industry preferred, particularly demand side or DER management
• Familiarity with utility systems such as ADMS, DERMS, SCADA
• An understanding of residential distributed energy resources (DERs), such as smart thermostats, battery energy storage systems, EV’s, etc. and their benefits to the grid
• Strong sense of curiosity and a mission to learn
• Project management experience - tools, frameworks, processes
• Experience with support tools and systems for external parties to log, prioritize, resolve