Associate Product Manager (Product Manager, Member Experience)

Join 23andMe, a leading genetic research platform, as an Associate Product Manager. In this role, you will drive engagement throughout the member journey, translate complex science into clear insights, conduct qualitative research, run lean experiments, leverage AI, collaborate cross-functionally, and champion the product publicly. You will have the opportunity to shape real-world health outcomes and contribute to life-changing discoveries for millions of people.

• Naviguer dans le parcours des membres : Stimuler l'engagement à chaque étape, de la commande du kit à la livraison des résultats.
• Transformer la science complexe : Diriger la conception et le contenu orientés utilisateur qui transforment la complexité clinique et statistique en informations claires et exploitables.
• Rester proche des utilisateurs : Collaborer avec l'équipe des insights consommateurs pour mener des recherches qualitatives afin que vos décisions produit soient profondément ancrées dans les expériences réelles des utilisateurs.
• Educational Background: Bachelor’s or Master’s degree in a relevant field like computer science, computational biology, bioengineering, statistics, or design. Coursework or research in genomics, health, or human-subjects research is a major plus
• Experience: 0–2 years of relevant experience for the Associate PM track (new grads welcome) , or 2+ years of dedicated product management experience for the PM track
• Collaboration: You naturally build relationships across functions and seniority levels, and you know how to hold your ground on product decisions without making it personal
• Industry Exposure (Plus): Experience with regulated consumer products, healthcare, or research is a nice-to-have but not required
• Experimentation Mindset: A proven track record of testing, learning, and iterating. You have tangible evidence of shipping something, measuring its impact, and changing course based on data
• Dynamic Communication: You write clearly, can present without slides, and easily adjust your register for audiences ranging from members to clinicians to senior leadership
• Content & Camera Comfort (Plus): You are comfortable on social platforms, have an interest in creating video content, and are open to representing 23andMe on camera to help tell our product's story
• Technical & Scientific Literacy: Comfort reading data, writing simple analyses (SQL, Python, or R) , and diving deeply into clinical or genomic concepts so you can easily translate them for non-experts