Relationship Manager

Join Flywire as a Relationship Manager, where you will be the primary relationship owner for an assigned portfolio of education clients. You will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.

• Servir como el propietario principal de la relación para una cartera de clientes asignada, fomentando asociaciones estratégicas y operativas.
• Desarrollar planes de cuentas estratégicos que documenten los objetivos, metas y oportunidades de crecimiento del cliente.
• Gestionar las renovaciones de contratos, vender nuevos productos y liderar las negociaciones con el apoyo de equipos internos.
• Problem-solving and project management skills with a proactive, data-driven approach
• Strong organizational skills with the ability to manage multiple priorities and initiatives simultaneously
• Bachelor’s Degree in Business, Communications, Marketing, or a related field
• Experience in higher education and/or fintech preferred
• Salesforce or other CRM experience a plus
• Willingness to travel ~25%
• Strong commercial drive and ability to identify, diagnose, and solve client business challenges
• Excellent communication and presentation skills, with the ability to build credibility across all levels, including executives
• Proven success in managing contract renewals and negotiations
• 3–5 years of experience in relationship management, account management, or consultative sales