Senior Product Manager (Salesforce)
Flywire · Chicago, United States
About The Role
Join Flywire, a leading FinTech company, as a Senior Product Manager. In this role, you will define and execute the technical strategy for our Go To Market technology, ensuring alignment with business objectives and customer needs. You will oversee the product development lifecycle, manage the roadmap, and ensure the platform's technical integrity and quality. You will act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner. The successful candidate will have a strong background in product management, experience with Salesforce and Marketo, and a passion for driving revenue growth through innovative solutions.
- Defining and executing the technical strategy for Go To Market technology, ensuring alignment with business objectives and customer needs.
- Overseeing the product development lifecycle, managing the roadmap, and ensuring the platform’s technical integrity and quality.
- Acting as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner.
- Bachelor’s degree in Information Systems, Finance, HR, or a related field
- Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization
- 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs
- Experience with Jira and Confluence
- Creative problem solver – ability to analyze complex data and user requests into simple design approved solutions. Detail-oriented and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment
- Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision. Sufficient technical depth and business acumen to identify risk of future issues
- Excellent interpersonal and communication skills. Demonstrates effective communication and ability to influence all levels of management and stakeholders. Strong written and verbal communication, interpersonal, and follow-up skills
- Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies
- Experience as a Product Manager supporting Go To Market teams leveraging tools such as Salesforce Platform and Marketo
- Experience in both Agile and Scrum processes from a Product owner perspective
- Strong analytical, quantitative and problem-solving abilities; strong bias towards data-based decision marking
- Pro-active and self motivated work style with proven ability to collaborate broadly with flexible positive attitude to deliver results within a cross-functional team
- Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges
- Experience with FinTech
- Experienced with implementation that spans multiple countries
- Experience at enabling capabilities through Agent Force or Einstein
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