Staff Software Engineer (Product Platform Team)

Join Orum, a fast-growing company at the forefront of AI-driven innovation in the sales industry. As a Staff Software Engineer on the Product Platform Team, you will lead the end-to-end delivery of a real-time, high-scale product surface. You will architect, build, and evolve systems that power live calling workflows, while mentoring engineers and raising the bar for simplicity, performance, and reliability. You will work closely with Product and Design, and your technical judgment will directly shape the roadmap. This is a fully remote position with a range of benefits, including equity options, top-notch healthcare, and a $1000 budget for work-related equipment.

• Lead end-to-end delivery and drive technical direction across a real-time, high-scale product surface, architecting, building, and evolving systems spanning backend services and modern web UIs.
• Collaborate cross-functionally with Product and Design to translate ambiguous requirements into intuitive, performant experiences, making crisp trade-offs and documenting decisions.
• Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity.
• Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), and performance optimization across the stack
• 8+ years of professional software engineering experience, including demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery)
• Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration
• Strong product mindset and communication: you simplify complexity, align stakeholders, and connect technical decisions to user and business impact
• Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React), plus strong SQL fundamentals with an RDBMS such as PostgreSQL
• Experience in telephony, SIP softswitches (e.g., FreeSWITCH), or adjacent real-time/event-driven domains
• Familiarity with our stack: NodeJS with TypeScript, React, PostgreSQL, Google Cloud Platform, and FreeSWITCH
• Cloud infrastructure experience with one of GCP, AWS, or Azure; familiarity with CI/CD and progressive delivery practices