Staff Principal Product Manager (Infrastructure Platform)

Join Parloa, a dynamic startup at the forefront of Conversational AI. As a Staff or Principal Product Manager for the Infrastructure Platform team, you will shape the product strategy for our cloud infrastructure, provisioning, orchestration, and runtime environments. This is a highly technical role where you will work closely with internal engineering teams and enterprise security and compliance stakeholders. You will own the product strategy and roadmap, drive discovery, prioritize features, track metrics, and align technical stakeholders. This is an opportunity to define what "good" looks like for enterprise-grade AI infrastructure and make a significant impact on the company's growth.

• Own the Infrastructure Platform product strategy and roadmap, translating reliability, isolation, data-residency, and multi-cloud goals into a sequenced, outcomes-driven plan.
• Drive discovery and write the PRDs that frame outcomes (isolation, compliance, availability) without over-prescribing implementation, then partner with engineering leads and architects to pressure-test feasibility and trade-offs.
• Define and track the metrics that matter for a platform: availability and SLA attainment, provisioning lead time, deployment frequency, change-failure rate, adoption by internal teams, and developer satisfaction.
• We have a strong preference for candidates who have spent time as an Engineering Manager, Tech Lead, or senior engineer before moving into product. This domain rewards genuine technical depth and the instinct to earn trust with engineers by speaking their language. A former EM who has since developed strong product judgment is exactly the profile we have in mind
• An ownership mindset and bias for action: you take responsibility for outcomes end-to-end and move with appropriate urgency
• Deep infrastructure fluency. Hands-on familiarity with cloud platforms (Azure, AWS, and/or GCP), Kubernetes, infrastructure-as-code, CI/CD, networking, identity/auth, and observability. You can read an architecture diagram, follow a design trade-off, and hold your own with principal engineers
• A technical-leadership background. 7+ years of combined engineering and product experience for Staff (L4); 10+ years with demonstrated product leadership for Principal (L5). Prior experience as an Engineering Manager, Tech Lead, or senior/staff engineer is strongly preferred
• Excellent written and verbal communication tailored to audiences of varying technical depth, from engineers to enterprise security reviewers to company leadership
• Stakeholder leadership and influence without authority. A track record of aligning engineering, security, and business stakeholders around a shared technical direction and resolving contentious trade-offs
• Strong product fundamentals. Discovery, roadmapping, writing crisp PRDs and narratives, defining measurable success criteria, and running a disciplined delivery process with engineering
• Platform product judgment. You understand the difference between building a feature and building a platform capability, and you instinctively design for reusability, operability, and the long-term developer experience rather than one-off solutions
• Comfort with ambiguity and complexity. You can take an under-defined, multi-team initiative with competing constraints and bring clarity, sequencing, and momentum, designing and delivering long-term solutions with limited oversight
• Direct experience with enterprise data residency, sovereignty, or compliance requirements (e.g., regulated industries, regional data boundaries)
• Familiarity with multi-cloud or hybrid / on-premises delivery, and the patterns (and pitfalls) of orchestration at scale
• Experience building internal developer platforms and applying Team Topologies / platform-as-a-product thinking
• Background in B2B SaaS infrastructure, cloud, or developer-tools companies
• Exposure to AI/ML platform or runtime infrastructure