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Account Manager (Customer Outcomes Specialist)
Scarlet · London, United Kingdom
About The Role
Join a fast-growing medical technology company as an Account Manager (Customer Outcomes Specialist). In this role, you will build long-term relationships with health tech companies, act as the central point of accountability for customers, and ensure the right outcomes are achieved. You should have 3+ years of experience in B2B customer relationships, strong project management skills, and excellent communication abilities.
- Establish and maintain long-term, trust-based relationships with clients in the health tech industry.
- Act as the central point of accountability for customers, ensuring the right outcomes and clear communication throughout the customer journey.
- Identify and address any friction points early, ensuring a smooth onboarding and expansion process for customers.
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