Sales Administrator

Join our fast-paced FMCG company as a Sales Administrator. In this role, you will support our growing commercial team across various channels, including Grocery, Amazon, Wholesale, Foodservice, and On-Trade. You will be responsible for managing new line forms, customer set-up documentation, promotional submissions, and maintaining accurate customer pricing and product information. You will also assist with customer queries, complaints, and issue resolution, and work closely with supply chain, finance, and operations teams. The ideal candidate will have experience in FMCG, food & drink, or consumer goods, strong communication skills, and excellent attention to detail.

• Support the sales team across various channels by managing new line forms, customer set-up documentation, and product listing paperwork.
• Coordinate promotional submissions, maintain accurate customer pricing, promotional, and product information, and assist with Amazon and eCommerce administrative requirements.
• Work closely with supply chain, finance, and operations teams to ensure smooth order processing and customer service, and manage and update internal sales trackers.
• The ideal candidate will be commercially aware, confident working with retailer systems and administrative processes, and comfortable managing a broad range of sales support tasks
• Experience within FMCG, food & drink, or consumer goods would be highly advantageous
• Confident communicator with strong written and verbal communication skills
• Good commercial awareness and customer-focused mindset
• Ability to work collaboratively across departments and build strong internal relationships
• Ability to manage multiple tasks and work to tight deadlines
• Strong organisational skills with excellent attention to detail
• Experience using retailer portals or customer systems is advantageous
• Experience with Amazon Vendor/Seller Central would be beneficial but not essential
• Previous experience in a Sales Administrator, Commercial Administrator, or Sales Support role
• Strong Microsoft Excel, PowerPoint, and Office skills
• FMCG, food & drink, consumer goods, or retail industry experience preferred
• A proactive “can-do” attitude
• Someone who enjoys working in a fast-moving commercial environment
• Eager to learn and develop within a growing commercial business
• A highly dependable and organised team player
• Comfortable balancing detail-oriented admin with customer-facing communication