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Director of Product Management (Enterprise API)

Salesforce · San Francisco, United States

External listingfull-time25 days ago

About The Role

Join Salesforce as the Director of Product Management for Enterprise API. In this role, you will own the strategy, roadmap, and delivery for the Enterprise API portfolio, leading a cross-functional team of over 20 engineers across multiple geographies. You will define and defend the long-range plan and vision for the portfolio, own product direction for data movement and query at scale, and be the main point of contact for feedback and escalations. You will also connect with Enterprise API customers at various events and serve as the trusted subject-matter expert.

  • Definir y defender el plan a largo plazo y la visión para el área de API empresarial, priorizando lo que se debe hacer en los próximos 6 a 12 meses y construyendo el caso de negocio que gane el respaldo de la dirección.
  • Ser el responsable de la dirección del producto en cómo se mueven y consultan grandes volúmenes de datos a través de la plataforma, incluyendo la evolución de la API de Bulk, la sincronización de datos y la modernización del Data Loader.
  • Actuar como el principal punto de contacto para la retroalimentación y las escalaciones en esta cartera altamente técnica, convirtiendo lo que escuchas en evidencia y encontrando patrones a través de las cuentas.
  • You hold a BS or MS in Engineering, Computer Science, or related fields, or have equivalent experience in technical leadership roles
  • You have a proven track record of using AI tools to build working artifacts yourself: prototypes, proofs of concept, API clients and consumers, automations, and workflows that feed directly into what engineering builds. You make them tangible and interactive, bringing product requirements documents (PRDs) and specs to life and accelerating the development cycle
  • You write clearly across requirements documents, strategy papers, executive briefs, and developer content, and you engage directly in customer advisory calls and field escalations. You adapt to the audience in front of you, and the way you frame the portfolio's direction and tradeoffs gets picked up and reused by partner teams across Clouds
  • You make sound calls on high-risk, hard-to-reverse decisions: API contracts, deprecations, and breaking changes where a wrong move costs customers years of pain. You reason through the second- and third-order effects before they land, and you bring commercial discipline to the portfolio, including adoption metrics, usage telemetry, cost-to-serve analysis, and competitive awareness
  • You have 8+ years of product management experience, including at least four years owning developer-facing or platform infrastructure API products, and can show evidence of authoring and defending a portfolio strategy, not just executing a feature roadmap
  • You have hands-on working knowledge of API architectures, protocols, and specifications, including REST and OpenAPI, SOAP, GraphQL, OAuth 2.0, and API versioning patterns. You exercise the APIs you own directly with clients like cURL and Postman, and you can read and prototype against them rather than work from secondhand accounts. You also have a clear point of view on what changes when the caller is an AI agent and not a human developer
  • You generate direction rather than wait for it. You identify problems and form a point of view before being asked, build the artifact, and drive alignment across engineering and leadership without instruction
  • You have prior experience at Salesforce or a comparable enterprise platform (SAP, Microsoft, ServiceNow, Workday), and familiarity with Salesforce Core APIs as a builder, architect, or consultant
  • You are hands-on with API clients and command-line tooling (cURL, command-line interfaces), and able to read code and build lightweight prototypes against an API to pressure-test its design
  • You have experience with AI agent frameworks, Model Context Protocol, or agentic orchestration patterns, especially access control and authorization when the caller is a non-human principal
  • You have experience leading product teams across multiple time zones, with comfort driving decision velocity asynchronously alongside engineering counterparts in the US and abroad
  • You have experience with API management platforms (MuleSoft Anypoint, Postman, Kong, Apigee) or API governance programs (standards bodies, specification authoring, breaking-change detection)

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