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Director of Sales Compensation
Salesforce · Washington, United States
About The Role
Join Salesforce as the Director of Sales Compensation, a senior operational leader responsible for driving innovation across incentive compensation operations and processes. This role requires deep cross-functional collaboration and the ability to move from strategic vision to on-the-ground execution. You will lead and grow a high-performing Ops Excellence team, deliver measurable reductions in manual effort and processing time, and establish a culture of continuous improvement and innovation.
- Identifying, designing, and executing improvements to the end-to-end incentive compensation operational lifecycle, eliminating manual work, automating repeatable processes, and building the infrastructure for a faster, more accurate, and more scalable GIC organization.
- Leading and growing a high-performing Ops Excellence team that becomes a force multiplier for the broader GIC organization, delivering measurable reductions in manual effort, processing time, and error rates across GIC's core operational workflows.
- Driving alignment across GIC, Sales Operations, Finance, HR, and Technology on process improvement priorities and shared infrastructure investments, and leading change management for new tools, processes, and operating models.
- Strong command of process mapping methodologies and a structured approach to problem diagnosis and solution design
- Deep understanding of incentive compensation operations, systems, and/or sales compensation design
- 3+ years of people management or team leadership experience
- Hands-on experience with or strong interest in AI and automation technologies and how they apply to sales compensation or finance operations
- Strong executive communication skills — both written and verbal — with the ability to influence senior stakeholders and translate complex operational concepts into clear narratives
- 10+ years of progressive experience in incentive compensation operations, strategy, and/or technology, with meaningful exposure to process transformation and/or technology-enabled change
- Salesforce product experience (Spiff/ICM, Tableau, CRM) is a plus but not required
- Exceptional project management skills with the ability to manage multiple workstreams across complex, cross-functional environments
- Experience working with data and analytics tools to drive insights and measure operational performance; familiarity with Tableau or similar BI tools a plus
- Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort, improved accuracy, or scaled operational capacity
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