Forward Deployed Engineer (Mid/Senior Level)

Join Salesforce as a Forward Deployed Engineer, where you'll design, build, and deploy AI solutions directly in enterprise customer environments. You'll work closely with a Deployment Strategist and be responsible for real code, real environments, and measurable business impact. This role requires a builder mindset, production experience, and a passion for AI and technology.

• Design, build, and deploy agentic AI solutions directly inside enterprise customer environments, ensuring they go live in production from day one.
• Collaborate with a Deployment Strategist to co-build solutions, translating customer business challenges into agentic solutions that ship.
• Own technical components end-to-end, from architecture choice to deployment, validation, and observability in production.
• You thrive in the group chat that's building something, not just talking about it
• You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next
• You can hold your own in a room with sales teams and customer architects
• You have a degree in Computer Science or a related field
• You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
• You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change
• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them
• You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands
• You're excited to travel ~25% of the time, working directly alongside customers
• You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have
• You ship quality code and evaluate AI outputs with engineering rigor
• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
• Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments