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Lead/Principal Manufacturing Industry Solution Engineer

Salesforce · New York, United States

External listingfull-time6 days ago

About The Role

Join Salesforce as a Lead/Principal Manufacturing Industry Solution Engineer, where you will be a trusted advisor to customers, helping them overcome technical barriers and co-create tailored technology solutions. You will play a critical role in building and scaling industry-specific solution assets, enabling solution engineers and field teams, and supporting strategic customer engagements. This highly visible role will allow you to drive innovation, collaboration, and consistency across go-to-market efforts.

  • Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
  • Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content.
  • Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
  • Confidence in presenting to C-level executives and guiding strategic conversations
  • Ability to collaborate effectively in a matrixed organization and lead through influence
  • Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines
  • Strong problem-solving skills and a curiosity to understand the "why" behind challenges and solutions
  • Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry-driven use cases
  • Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity
  • Passion for innovation and a drive to keep learning and improving
  • Proven ability to run thoughtful discovery sessions that uncover true customer needs
  • Strong technical foundation in AI, building demos, and expertise other SEs can lean on
  • Experience in pre-sales, solution engineering, or Salesforce implementation
  • Obtained Salesforce certifications
  • Experience building solution assets or participating in scale initiatives
  • Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods (preferred but not required)
  • Familiarity with the Salesforce tech stack, including the industry clouds and Agentforce
  • Experience with complex solution selling and/or ROI-based selling strategies
  • Successful project leadership in a highly matrixed organization to build collaboration and be a multiplier
  • Computer science degree or technical equivalent experience

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