Principal Software Engineer (PMTS)

Join Salesforce, the Customer Company, as a Principal Software Engineer (PMTS). In this multi-functional role, you will architect, design, implement, test, and deliver highly scalable AI products. You will work in a highly collaborative environment with a cross-functional team and be accountable for defining and driving software architecture and enterprise capabilities. This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight.

• Architect, design, implement, test and deliver highly scalable AI products into the hands of customers.
• Define and drive software architecture and enterprise capabilities, ensuring scalability, fault tolerance, extensibility, maintainability, etc.
• Mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical development.
• 12+ years of experience in building highly scalable Software-as-a-Service applications/ platform
• Proven ability to independently craft and deliver large sophisticated projects
• Proven ability to mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical development
• Experience building technical architectures that address complex performance issues
• Deep knowledge of object oriented programming and experience with at least one object oriented programming language, preferably Java
• High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)
• Data model design, database technologies (RDBMS & NoSQL), and languages such as SQL and PL/SQL
• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
• Experience delivering or partnering with teams that ship AI products
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
• Prior experience of building highly scalable AI Platforms or applications
• Demonstrated ability to drive long-term design strategies that span multiple complex projects
• Experience delivering technical reports and presentations to customers and at industry events
• Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams to resolve critical issues
• Experience with the full software lifecycle in highly agile and ambiguous environments
• Excellent interpersonal and communication skills
• Solid experience in API development, API lifecycle management and/or client SDKs development
• Experience with machine learning or cloud technology platforms like AWS sagemaker, terraform, spinnaker, EKS, GKE
• Experience with AI/ML and Data science, including Predictive and Generative AI
• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
• Experience with data engineering, data pipelines or distributed systems
• Familiarity with Salesforce APIs and technologies
• Ability to support/resolve production customer escalations with excellent debugging and problem solving skills