Principal UI/UX Designer

Join Salesforce, the leading AI CRM company, as a Principal UI/UX Designer. In this role, you will set the design vision for Agentforce for Service, drive the evolution of design standards, and shape a culture of craft and continuous improvement. You will also partner with research to turn user insights into experience frameworks and act as a strategic peer to senior product and engineering leaders.

• Establecer la visión de diseño para un amplio dominio de Agentforce for Service, enmarcando los problemas más difíciles y conectando flujos de trabajo dispares en una dirección coherente.
• Definir y establecer el estándar de calidad en el diseño en toda la organización, llevando el diseño de calidad de consumo y la ejecución de alta fidelidad a los flujos de trabajo empresariales.
• Actuar como un líder estratégico en la evolución de los estándares de diseño y el Sistema de Diseño de Salesforce (SLDS2), asegurando que su dominio promueva una experiencia cohesiva y unificada.
• Deep understanding of AI and AI tools and their applications in workflow, with a constant drive to stay ahead of industry developments
• Expert knowledge of design tools such as Figma, Figmamake, Claude, and Cursor
• A related technical degree required
• A passion for mentoring designers and shaping design culture, without direct management responsibility
• Deep experience with design systems and a profound appreciation for simple solutions to complex problems
• Mastery of user-centered design methods, research, and usability testing, and a talent for translating insight into direction
• 10+ years of experience designing and delivering products in cross-functional teams from start to finish
• Power to influence others and build consensus across an organization while dealing with significant ambiguity—leading through influence rather than authority
• A portfolio of category-defining work and a track record of solving the most ambiguous, high-stakes design problems at scale
• Experience with CRM or enterprise software