Product Manager (Metadata APIs & Frameworks)

Join Salesforce as a Product Manager for the Metadata APIs & Frameworks team. In this hands-on role, you will drive sprint execution, release delivery, and serve as the primary PM voice for capabilities that developers, admins, ISVs, and internal teams depend on daily. You will also have strategic ownership of the Metadata API and help shape its future direction.

• Own sprint-to-release execution for the Metadata and Tooling APIs and Metadata Frameworks teams, driving sprint ceremonies, backlog prioritization, release planning, and on-time delivery of high-quality platform capabilities.
• Maintain a prioritized product backlog that balances customer trust cases, technical debt reduction, gap closure work, and strategic feature development, ensuring the team knows what to build next and why.
• Act as the voice of the customer by understanding how external developers, admins, ISVs, and internal platform teams rely on the Metadata API and Tooling API, identifying friction and reliability gaps, and driving improvements.
• Strong execution track record — comfortable owning sprint-level product work, driving release planning, and shipping high-quality capabilities on a predictable cadence
• Customer-centric mindset — experience triaging customer issues, partnering with support and engineering to diagnose root causes, and driving resolutions that balance short-term fixes with long-term platform health
• 3–5+ years of product management experience in enterprise software, developer tools, platform services, or related technology domains
• Comfort operating in a high-volume, fast-moving environment where priorities shift and customer trust cases require rapid response
• Excellent written and verbal communication skills — able to write clear PRDs, communicate status clearly, and explain technical concepts to non-technical stakeholders
• Technical fluency — able to have substantive conversations with engineering about APIs, metadata schemas, CRUD operations, performance, and platform architecture
• Experience with Salesforce platform APIs (Metadata API, Tooling API, REST/SOAP APIs) or familiarity with how metadata drives configuration and customization in enterprise SaaS platforms
• Understanding of trust case management and working in high-reliability, high-scale production environments
• Background in developer-facing products — APIs, SDKs, CLI tooling, or platform infrastructure
• Familiarity with Agile/Scrum methodologies and comfort facilitating sprint ceremonies
• Experience with data-driven prioritization — using metrics, customer feedback, and usage data to inform backlog decisions