Senior Director of Product Management (Enterprise Data & Knowledge Platforms)

Join Salesforce as the Senior Director of Product Management for Enterprise Data & Knowledge Platforms. In this high-visibility leadership role, you will drive the delivery of the Next Gen Account Hierarchy and steward the enterprise Knowledge Graph platform. You will lead a flagship enterprise transformation, own the customer data foundation, drive business impact through adoption, build and scale a high-performing product organization, and act as a strategic external partner. This position offers a competitive benefits package, including medical care, life insurance, retirement savings, and paid time off.

• Lead the end-to-end delivery of the Next Gen Account Hierarchy (NGAH) as a flagship transformation initiative, ensuring alignment across 40+ stakeholder teams.
• Define and execute product strategy across Customer Master, Enrichment Platform, Data Platform, and Knowledge Graph, ensuring seamless data flow from ingestion to activation.
• Build and scale a high-performing product organization, leading, growing, and coaching a team with varying levels of product management maturity.
• 12–15+ years in Product Management with a proven track record delivering large-scale enterprise transformation programs
• Deep familiarity with enterprise data platforms, including governance, data pipelines, data modeling, and activation
• Strong background in customer data platforms, master data management (MDM), identity resolution, and customer hierarchy systems
• Demonstrated ability to influence and drive alignment across large, matrixed organizations without direct authority, including at the executive level
• Ability to operate fluidly between strategic vision and execution details
• Experience leading highly cross-functional initiatives across Product, Engineering, GTM, Operations, and Executive stakeholders
• Experience with Informatica MDM or similar enterprise master data management platforms
• Working knowledge of Salesforce Data Cloud, including identity resolution, activation, governance, and enterprise data architecture concepts
• Familiarity with enterprise Knowledge Graph architectures and graph-powered systems, including semantic modeling, ontology concepts, entity relationships, and AI-powered reasoning use cases
• Experience partnering with external platform vendors in a Customer Zero or strategic design partner capacity
• Experience with AI-powered enterprise platforms, agentic workflows, intelligent automation, or semantic technologies — including Agentforce or similar AI ecosystems
• A related technical degree