Senior Manager (Visual Storytelling & Messaging Expert)

Join our team as a Senior Manager (Visual Storytelling & Messaging Expert). In this role, you will be the creative engine for executive leadership, transforming complex technical product narratives into clear and compelling visual experiences. You will standardize visual delivery, streamline creative workflows, and serve as the primary steward for messaging. Additionally, you will develop and maintain a "Visual Messaging Playbook" and act as a strategic creative partner across teams. The ideal candidate will have 8+ years of experience in creative and visual design, 10-15 years of experience in messaging and storytelling for software, and expertise in Google Slides, Adobe Creative Suite, and Figma.

• Servir como motor creativo para el liderazgo ejecutivo, transformando narrativas técnicas complejas en narrativas visuales impactantes.
• Crear y gestionar una biblioteca de activos y contenido reutilizables para estandarizar la entrega visual.
• Colaborar con equipos de liderazgo, comunicaciones ejecutivas y marketing para impulsar narrativas clave y garantizar que el contenido resuene con las audiencias.
• Executive Agility: High comfort level with ambiguity and rapid timeline shifts. You thrive when asked to "whiteboard" a concept 24 hours before a major stage event
• The "Double-Threat" Skillset: Mastery of both the message (copywriting, narrative arc) and the medium (high-fidelity design in Google Slides, Adobe Creative Suite, Figma). Strong with words and expert and expert at design
• Visual Facilitation: Adept at whiteboard and extracting ideas from brainstorming sessions to clear, simple narratives and strong visuals
• Translational Intelligence: The ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy
• Excellent experience in video editing
• Expert in Google Slides, Adobe Creative Suite, Figma
• 8+ years in creative and visual design
• 10 -15 years experience in messaging, storytelling for software, platform or services business
• Strong Relationship builder: Proven track record of building trust across teams to surface Customer Success stories on our latest initiatives