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Senior Product Management Director
Salesforce · San Francisco, United States
About The Role
Join Slack as a Senior Product Management Director, where you will own and evolve the product vision for integrating Slack and Salesforce. This role offers a unique opportunity to redefine CRM as an AI-first experience within Slack. You will lead product strategy for key initiatives, drive prioritization, and collaborate with cross-functional teams to align strategy with execution. Additionally, you will champion the pricing and packaging strategy for CRM in Slack and work closely with marketing, enablement, and sales to ensure successful market adoption.
- Definir y dirigir la visión del producto para hacer de Slack la interfaz conversacional para CRM.
- Ser responsable de la hoja de ruta del producto en SlackCRM, SlackFirst, Slackbot CRM, equilibrando la entrega a corto plazo con la estrategia a largo plazo.
- Colaborar estrechamente con equipos multifuncionales para alinear la estrategia con la ejecución y garantizar que las soluciones de SlackFirst se lancen al mercado con éxito.
- Proven track record shipping at scale across complex, multi-stakeholder environments with cross-org dependencies
- A related technical degree required
- 10+ years in product management, ideally spanning both platform and end-user product at a B2B SaaS company
- Demonstrated ability to lead cross-functional teams and influence across org boundaries without direct authority
- Proven experience directly managing and developing senior product managers, including directly managing managers, across a large, matrixed organization
- Excellent cross-boundary collaborator: earns trust across org lines through alignment on customer needs and outcomes
- Low ego, high ownership: leads from the front and gets into the details when it matters
- Strong communicator: can distill complex platform dependencies into clear product narratives for executives and customers
- Operates with clarity and speed: prototypes the path forward, rapidly iterates based on user feedback, and ships products people want to use
- Deeply customer-obsessed: can hold both the SMB founder and the enterprise admin in mind simultaneously
- Builder mentality: energized by greenfield and ambiguous spaces, not just optimizing what exists
- Deep understanding of CRM, enterprise workflow, or productivity software — and how users actually adopt (or don't adopt) these tools
- Experience building AI-powered product experiences, particularly conversational or agent-driven workflows
- Experience leading PLG-driven product strategy, including acquisition funnels, trial design, and conversion optimization with strong data instincts
- Familiarity with the Salesforce ecosystem — understanding of CRM data models, Agentforce, and how Slack fits within the broader Salesforce platform
- Experience navigating multi-platform product development (e.g., mobile, web, embedded surfaces)
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