Senior Technical Migration Lead

Join Salesforce as a Senior Technical Migration Lead, where you'll lead complex customer migration engagements from kickoff to successful go-live. You'll serve as the primary technical and strategic point of contact for your migration pod, building trust with customers and ensuring every engagement drives real, measurable value. This role combines customer relationship management with hands-on technical execution, making you a trusted advisor bridging a customer's legacy environment with their future-state platform.

• Lead complex customer migration engagements from kickoff through successful go-live, serving as the primary technical and strategic point of contact.
• Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
• Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion, reducing manual effort and compressing delivery timelines.
• Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals
• 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations
• Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery
• Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)
• Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation
• Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations
• Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau
• Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist)
• Prior experience as an individual contributor leading multi-million dollar transformation engagements
• Salesforce AI Associate or Agentblazer certifications