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Strategic ISV Principal Partner Account Manager
Salesforce · New York, United States
About The Role
Join Salesforce as a Strategic ISV Principal Partner Account Manager. In this high-impact role, you will manage the global partner relationship with a Tier 1 Independent Software Vendor (ISV), driving the growth of embedded product partnerships and commercial strategy. You will own the OEM/ISV relationship, manage the commercial health of the OEM agreement, and develop a partnership expansion strategy. You will also lead the partner Center of Excellence build-out, unlock partner data pipelines, and scale the embedded model into new industry segments and geographies.
- Gérer la relation avec le partenaire OEM/ISV pour le produit intégré, en assurant la santé commerciale de l'accord OEM.
- Développer et exécuter une stratégie d'expansion du partenariat, en identifiant et en priorisant les opportunités d'intégration.
- Diriger la construction du Centre d'Excellence (CoE) du partenaire, en mobilisant les ressources de Salesforce pour intégrer l'autonomie de Salesforce.
- Proven experience managing OEM/ISV/embedded partnerships — specifically where the end customer may not know Salesforce is the underlying technology
- Experience operating globally and driving alignment across matrixed, cross-functional organizations
- 10+ years in partnerships, alliances, or business development in enterprise SaaS or technology
- Strong technical fluency — able to engage credibly with product and engineering leaders on architecture, API strategy, and AI roadmaps
- Bachelor's degree in either Business, Economics, Strategy or equivalent field
- Track record of structuring and closing large, complex commercial agreements (OEM, white-label, platform licensing)
- Prior experience at or with a major ISV, enterprise software company, or industry platform provider
- Familiarity with Salesforce's ISV/OEM licensing model, AppExchange ecosystem, and Platform architecture
- Deep familiarity with at least one major industry vertical and/or complex global enterprise software ecosystems
- Experience with agentic AI product commercialization or data licensing models
- Background navigating both a mature run-rate embedded business and a greenfield expansion motion simultaneously
- Master’s degree, MBA, or equivalent level of education
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