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Forward Deployed Product Engineer
Pallet · New York, United States
About The Role
Join our team as a Forward Deployed Product Engineer, where you'll deploy AI agents in major logistics companies. You'll work closely with customers to understand their workflows, design integrations, debug production systems, and launch AI-powered solutions. This role combines engineering, product, and customer operations, and success is measured by outcomes. You'll also have the opportunity to shape the product roadmap based on customer needs. Benefits include health insurance, flexible PTO, equity, and more.
- Déployer des agents d'IA en production dans des entreprises logistiques.
- Travailler directement avec les opérateurs, les ingénieurs et les dirigeants des clients pour comprendre les flux de travail critiques.
- Posséder les déploiements de l'initialisation à la mise en production, en résolvant les problèmes complexes.
- You want ownership over both customer outcomes and product direction
- You prefer shipping impact quickly over polishing perfect architectures
- You like working directly with customers and solving problems in ambiguous environments
- You enjoy being dropped into unfamiliar systems and figuring out how they work
- You enjoy debugging messy real-world systems more than building pristine internal abstractions
- Experience working directly with customers is a strong plus,
- 2–5 years of experience building and owning production systems in high-growth startups or similarly demanding environments
- Strong communication skills and the ability to build trust with technical and non-technical stakeholders
- Strong experience working with APIs, integrations, authentication systems, and event-driven architectures
- Proven ability to debug complex systems in production
- Comfortable operating in ambiguous environments where documentation is incomplete, and requirements evolve quickly
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