Clerk - Front Office

Join our team as a Front Office Clerk, where you will be responsible for ensuring guest satisfaction and revenue optimization through efficient check-in and check-out processes, attentive coordination of hotel services, and exceptional customer service. You will also handle departmental accounting, respond to guest requests, and resolve minor complaints. This position requires availability to work weekends, holidays, and nights. Starting compensation is $16.00/hr, with additional benefits including 30 consecutive days of free rides for new hires with DART and reimbursements via Delaware Commute Solutions.

• Assurer la satisfaction des clients et l'optimisation des revenus en coordonnant les services de l'hôtel.
• Enregistrer les clients à l'hôtel de manière rapide et courtoise, préparer les arrivées de groupe et les VIP.
• Gérer les départs des clients, traiter les paiements et résoudre les plaintes mineures.