Customer Service Representative

Join Bally's, a leading entertainment and gaming company, as a Customer Service Representative. In this role, you will be responsible for understanding and addressing customer needs, responding to inquiries efficiently and accurately, and providing excellent customer service. You will also engage in active listening, utilize software and tools appropriately, and strive to exceed call center metrics. Additionally, you will participate in training and adhere to company policies and procedures. The position offers a salary of $46,200 USD.

• Comprendre et répondre aux besoins, plaintes ou autres problèmes des clients concernant les produits ou services.
• Répondre de manière efficace et précise aux contacts, en expliquant toutes les solutions possibles avec courtoisie et professionnalisme.
• Participer activement à toutes les formations, au coaching et à toute autre opportunité d'apprentissage pour élargir ses connaissances.